From the daily archives:

Saturday, November 8, 2008

Make them special and they’ll come

11.08.2008

Drew McLellan wrote yesterday about how small gestures yield great results. It brought home the points I took from a presentation I attended recently on how to create a volunteer sales team out of your customers.
Wendi Eiland, an insurance agent in Beaverton, Oregon, walked the audience through a simple process of cultivating relationships with customers [...]

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