http://www.semiosiscommunications.com/learn-your-customers-story/ Semiosis Communications: Sustainable marketing for people, planet, and prosperity Mon, 15 Aug 2011 18:54:51 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.semiosiscommunications.com/learn-your-customers-story/comment-page-1/#comment-1053 Marie Tue, 19 May 2009 21:35:50 +0000 http://www.semiosiscommunications.com/blog/?p=1230#comment-1053 Thanks for the link love. When my mom said she received a get well card from Zappos, I just had to write about it. Adding that personal touch can make one-time shoppers into life-long customers. Thanks for the link love. When my mom said she received a get well card from Zappos, I just had to write about it. Adding that personal touch can make one-time shoppers into life-long customers.

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